Plumbing emergencies — what to do first
For a burst pipe or major leak, turn off the water at the stopcock (usually under the kitchen sink or where the supply enters the property) before calling anyone — this limits water damage while you wait. For no hot water or heating, check the boiler pressure gauge first; a common cause is low pressure, which some homeowners can safely top up themselves via the filling loop.
Plumbing and selling your home
Buyers' solicitors sometimes ask about the age and condition of the boiler and any recent plumbing work, particularly if there's visible evidence of a past leak or repair. Keeping paperwork for any significant plumbing work — a new boiler, a bathroom refit, a burst pipe repair — makes this a much smoother conversation.
Outside taps and garden plumbing
An outside tap needs its own isolation valve and, in colder areas, either an internal shut-off you can drain down for winter or a proper anti-frost design — a poorly installed one is a common cause of a burst pipe in cold weather. This is separate from the electrical requirements for any pond or irrigation pump also being installed.
How long does plumbing work take?
A tap or valve replacement is usually under an hour. A full bathroom refit commonly takes 5 to 10 working days depending on scope, plus time for tiling and decorating that isn't part of the plumbing work itself. A boiler swap is typically a one-day job if it's a straightforward like-for-like replacement.
First fix and second fix plumbing
On a new build or extension, "first fix" is running pipework through walls and floors before they're closed up; "second fix" is fitting the visible taps, radiators and appliances once decorating is done. Timing this with other trades on site matters — pipework needs to be pressure-tested before it's covered over, not after.
Immersion heaters and hot water cylinders
An immersion heater is an electric backup for heating water in a cylinder, useful if the boiler fails or as the main hot water source in an all-electric property. If yours is tripping the electrics or not heating water, it's sometimes the heating element itself rather than the boiler or cylinder at fault.
Three steps to hiring the right plumber
First, check they're registered with a WaterSafe scheme (or Gas Safe too, if the job needs it) and ask for the registration number. Second, get a written quote that separates labour from parts. Third, ask what happens if the job uncovers a bigger problem — a good plumber will tell you before continuing, not after.
Hard water and your plumbing
In hard water areas, limescale builds up inside pipes, taps, showerheads and boiler heat exchangers over time, gradually reducing efficiency and flow. A plumber working in a hard water area may recommend a water softener or scale inhibitor as part of a boiler installation, particularly for a system that's expected to last 10+ years.