What's involved in a bathroom refit
A full bathroom refit usually means removing the old suite, checking and often replacing the pipework behind it (since it's rarely accessible again once tiled over), first-fix plumbing before tiling, then second-fix (taps, shower, toilet cistern) once the room is finished. Waterproofing (tanking) around a shower area is a step worth confirming is included, not assumed.
Do you know where your stopcock is?
Every property has a main stopcock (usually under the kitchen sink, though sometimes in a different location in older or converted properties) that shuts off the water supply. Knowing where it is and checking it turns freely, before you need it in an emergency, is one of the simplest things a homeowner can do.
Background checks and identity verification
Before booking, it's worth checking a plumber's trading history and identity, not just their registration — a landline or verifiable business address and reviews referencing specific jobs are stronger signals than a mobile number and a van sign alone.
When plumbing work needs a Gas Safe engineer instead
Plumbers can install and repair most water systems, but any work on a gas appliance or gas pipework — a boiler, a gas fire, a gas hob — is illegal for anyone who isn't on the Gas Safe Register, by law. If a job involves both plumbing and a gas connection (moving a boiler, for example), check whether your plumber is also Gas Safe registered before booking.
Hard water and your plumbing
In hard water areas, limescale builds up inside pipes, taps, showerheads and boiler heat exchangers over time, gradually reducing efficiency and flow. A plumber working in a hard water area may recommend a water softener or scale inhibitor as part of a boiler installation, particularly for a system that's expected to last 10+ years.
What is a power flush and do you need one?
A power flush clears sludge and debris from a central heating system's radiators and pipework using a pumped chemical flush — usually recommended if radiators are cold at the bottom, or before installing a new boiler onto an older system, so the new boiler isn't immediately clogged by old sludge.
Common plumbing jobs
Plumbers handle everything from a dripping tap to a full bathroom re-pipe: fixing leaks, clearing blocked drains, replacing taps and valves, fitting new bathroom suites, repairing or replacing radiators, and connecting appliances like washing machines and dishwashers. Emergency work (burst pipes, no hot water) is usually handled separately from planned jobs like a bathroom refit.
Connecting new kitchen appliances
A new dishwasher or washing machine needs its own isolation valve and a suitable waste connection — if you're changing from an old appliance in a different position, this sometimes means new pipework rather than just reconnecting to the old point.