Common plumbing myths, busted
"A dripping tap is just cosmetic" — left long enough it wastes real water and can damage the fitting further. "Any handyman can fit a boiler" — boiler work involving gas connections legally needs a Gas Safe engineer, not just a plumber. "Bleeding a radiator fixes all heating faults" — it only helps with trapped air, not pressure or pump issues.
Background checks and identity verification
Before booking, it's worth checking a plumber's trading history and identity, not just their registration — a landline or verifiable business address and reviews referencing specific jobs are stronger signals than a mobile number and a van sign alone.
Immersion heaters and hot water cylinders
An immersion heater is an electric backup for heating water in a cylinder, useful if the boiler fails or as the main hot water source in an all-electric property. If yours is tripping the electrics or not heating water, it's sometimes the heating element itself rather than the boiler or cylinder at fault.
Aftercare after plumbing work
After a boiler installation or bathroom refit, you should receive a benchmark/commissioning checklist (for a boiler) or a written summary of the work done, which you'll want if you make an insurance claim or sell the property later. Keep it with your household paperwork alongside any appliance warranties.
Plumbing work and home insurance
Escape of water is one of the most common home insurance claims in the UK, and insurers sometimes ask whether recent plumbing work was carried out by a registered professional when assessing a claim. Keep receipts and any commissioning paperwork for significant work, not just for the boiler.
When plumbing work needs a Gas Safe engineer instead
Plumbers can install and repair most water systems, but any work on a gas appliance or gas pipework — a boiler, a gas fire, a gas hob — is illegal for anyone who isn't on the Gas Safe Register, by law. If a job involves both plumbing and a gas connection (moving a boiler, for example), check whether your plumber is also Gas Safe registered before booking.
Blocked drains — causes and what a plumber checks
Slow-draining sinks are usually a local blockage (grease, hair, food waste) that a plumber can often clear with rodding or a drain snake. A blockage affecting multiple fixtures at once, or gurgling sounds from other drains, points to something further down the system — sometimes needing a drain camera survey rather than guesswork.
Hard water and your plumbing
In hard water areas, limescale builds up inside pipes, taps, showerheads and boiler heat exchangers over time, gradually reducing efficiency and flow. A plumber working in a hard water area may recommend a water softener or scale inhibitor as part of a boiler installation, particularly for a system that's expected to last 10+ years.