Plumbing emergencies — what to do first
For a burst pipe or major leak, turn off the water at the stopcock (usually under the kitchen sink or where the supply enters the property) before calling anyone — this limits water damage while you wait. For no hot water or heating, check the boiler pressure gauge first; a common cause is low pressure, which some homeowners can safely top up themselves via the filling loop.
Blocked drains — causes and what a plumber checks
Slow-draining sinks are usually a local blockage (grease, hair, food waste) that a plumber can often clear with rodding or a drain snake. A blockage affecting multiple fixtures at once, or gurgling sounds from other drains, points to something further down the system — sometimes needing a drain camera survey rather than guesswork.
Plumbing regulations, FAQ
Do I need a certificate for a new bathroom? There's no single certificate like Part P for electrics, but any work must comply with Water Fittings Regulations, and gas-connected work needs a Gas Safe engineer. Can I do my own plumbing? Straightforward repairs, yes; anything affecting the public water supply (like a new connection) should go through a WaterSafe-approved plumber.
Finding a hidden leak
A leak inside a wall or under a floor isn't always obvious until it shows as a damp patch or a high water bill. Plumbers use damp meters, thermal imaging or (for harder cases) tracer gas to locate a hidden leak without having to open up an entire wall speculatively — worth asking about before agreeing to exploratory work.
Shared water supplies in flats and conversions
In a converted property, check whether your flat has its own independent stopcock and supply, or shares one with other flats via a communal system. A shared supply can mean a repair affects your neighbours too, and sometimes needs freeholder involvement before work starts.
Plumbing in a washing machine or dishwasher
Both need a cold water supply, a drain connection, and in most cases their own isolation valves so they can be disconnected without turning off water to the whole property. Using a shared valve with another appliance is a common shortcut that makes future repairs more disruptive than it needs to be.
Hard water and your plumbing
In hard water areas, limescale builds up inside pipes, taps, showerheads and boiler heat exchangers over time, gradually reducing efficiency and flow. A plumber working in a hard water area may recommend a water softener or scale inhibitor as part of a boiler installation, particularly for a system that's expected to last 10+ years.
Low water pressure — common causes
Low pressure can come from a partially closed stopcock, a fault with the water company's supply, scale build-up in old pipework, or (for a shower specifically) the type of shower valve fitted. A plumber can usually diagnose which of these it is by checking pressure at more than one fixture, rather than assuming it's the mains supply.