Condensation on windows, what it means
Condensation on the inside of the glass is a ventilation/humidity issue in the room, not a window fault. Condensation between the panes means the sealed unit has failed. Condensation on the outside (on a cold morning) is actually a sign of a well-insulated window, not a problem.
Window and door guarantees, what to check
Frame guarantees commonly run 10 years, glazing unit guarantees are often shorter — ask specifically, since a failed seal (misting between panes) is a glazing unit issue, not a frame issue, and needs to be covered by the right guarantee. Installation workmanship guarantees are usually separate again.
Windows and noise reduction
Standard double glazing reduces noise somewhat, but for a genuinely noisy location (busy road, flight path), acoustic glazing with a wider gap between panes or laminated glass makes a bigger difference than upgrading to triple glazing for thermal reasons alone.
What a good window quote should include
A proper quote should state frame material and colour, glazing spec, whether old windows/frames are removed and disposed of, the FENSA/CERTASS certificate, and the guarantee length on both frames and glazing units, which can differ.
Do you need a certificate to sell your house?
Conveyancing solicitors routinely ask for the FENSA or CERTASS certificate for any window or door replacement done during your ownership. Without it, you may need a retrospective building control inspection, which can hold up a sale — keep the certificate with your house paperwork when the work's done.
Background checks and identity verification
Before booking, check an installer's registration number directly on the FENSA or CERTASS website, not just take their word for it — window and door sales has historically had more than its share of doorstep sales pressure, so independent verification is worth the two minutes it takes.
Three steps to hiring the right window installer
First, confirm FENSA or CERTASS registration and ask to see the number. Second, get a written quote specifying frame material, glazing spec (U-value) and whether the certificate is included. Third, ask about the guarantee — on both the glazing units and the installation work separately.
Do you need planning permission for new windows?
Like-for-like replacement usually doesn't need planning permission. Adding a new window opening, especially on a side elevation close to a boundary, or in a conservation area or listed property, often does. Check before ordering if you're changing an opening rather than replacing what's already there.