Background checks and identity verification
Before booking, it's worth checking a plumber's trading history and identity, not just their registration — a landline or verifiable business address and reviews referencing specific jobs are stronger signals than a mobile number and a van sign alone.
What's involved in a bathroom refit
A full bathroom refit usually means removing the old suite, checking and often replacing the pipework behind it (since it's rarely accessible again once tiled over), first-fix plumbing before tiling, then second-fix (taps, shower, toilet cistern) once the room is finished. Waterproofing (tanking) around a shower area is a step worth confirming is included, not assumed.
Plumbing regulations, FAQ
Do I need a certificate for a new bathroom? There's no single certificate like Part P for electrics, but any work must comply with Water Fittings Regulations, and gas-connected work needs a Gas Safe engineer. Can I do my own plumbing? Straightforward repairs, yes; anything affecting the public water supply (like a new connection) should go through a WaterSafe-approved plumber.
Low water pressure — common causes
Low pressure can come from a partially closed stopcock, a fault with the water company's supply, scale build-up in old pipework, or (for a shower specifically) the type of shower valve fitted. A plumber can usually diagnose which of these it is by checking pressure at more than one fixture, rather than assuming it's the mains supply.
Water meters and leak awareness
An unexplained rise in your water bill, or a water meter that keeps ticking over when nothing's running in the property, is one of the clearest early signs of a hidden leak. Most water companies can help identify whether the leak is on your side of the meter (your responsibility) or theirs.
Plumbing and selling your home
Buyers' solicitors sometimes ask about the age and condition of the boiler and any recent plumbing work, particularly if there's visible evidence of a past leak or repair. Keeping paperwork for any significant plumbing work — a new boiler, a bathroom refit, a burst pipe repair — makes this a much smoother conversation.
Combi vs system vs conventional boilers
A combi boiler heats water on demand with no separate tank, suits smaller properties with one bathroom. A system boiler uses a hot water cylinder but no cold water tank, better for higher demand. A conventional (regular) boiler uses both a cylinder and a tank, common in older properties and useful where mains pressure is poor.
Shared water supplies in flats and conversions
In a converted property, check whether your flat has its own independent stopcock and supply, or shares one with other flats via a communal system. A shared supply can mean a repair affects your neighbours too, and sometimes needs freeholder involvement before work starts.