How many quotes should you get?
Three is a reasonable number for most plumbing jobs — enough to spot an outlier without asking too many people to visit for a straightforward repair. For a planned job like a bathroom refit, make sure each quote covers the same scope, since a lower price sometimes means less is included, not better value.
Seasonal plumbing checks worth doing
Before winter: check outside tap isolation valves, and consider draining down any external pipework not in regular use. Before summer: check garden irrigation and outside tap connections for wear, since these see much more use once the weather turns. A five-minute check avoids most seasonal callouts.
When plumbing work needs a Gas Safe engineer instead
Plumbers can install and repair most water systems, but any work on a gas appliance or gas pipework — a boiler, a gas fire, a gas hob — is illegal for anyone who isn't on the Gas Safe Register, by law. If a job involves both plumbing and a gas connection (moving a boiler, for example), check whether your plumber is also Gas Safe registered before booking.
What's involved in a bathroom refit
A full bathroom refit usually means removing the old suite, checking and often replacing the pipework behind it (since it's rarely accessible again once tiled over), first-fix plumbing before tiling, then second-fix (taps, shower, toilet cistern) once the room is finished. Waterproofing (tanking) around a shower area is a step worth confirming is included, not assumed.
Protecting pipes in cold weather
Pipes in unheated spaces — lofts, garages, outbuildings — are the most common source of a winter burst pipe once temperatures drop below freezing for a sustained period. Lagging exposed pipework and keeping heating on a low constant setting during a cold snap, rather than off, are the two most effective preventive steps.
First fix and second fix plumbing
On a new build or extension, "first fix" is running pipework through walls and floors before they're closed up; "second fix" is fitting the visible taps, radiators and appliances once decorating is done. Timing this with other trades on site matters — pipework needs to be pressure-tested before it's covered over, not after.
Three steps to hiring the right plumber
First, check they're registered with a WaterSafe scheme (or Gas Safe too, if the job needs it) and ask for the registration number. Second, get a written quote that separates labour from parts. Third, ask what happens if the job uncovers a bigger problem — a good plumber will tell you before continuing, not after.
What a good plumbing quote should include
A proper quote should state the scope of work, whether parts are included in the price or charged separately, an estimate of how long the job will take, and what happens if the job turns out to be bigger than expected once work starts (a common scenario with older pipework).