How many quotes should you get?
Three is a reasonable number for a boiler replacement — enough to compare boiler models and warranty terms without over-surveying for a job that's fairly standardised. Make sure each quote is for a comparable boiler tier, since price differences often just reflect different equipment.
Shared heating systems in flats and conversions
Some converted properties share a communal boiler or heating system rather than each flat having its own — check which applies before booking, since a fault or upgrade on a shared system usually needs freeholder or management company involvement, not just your own arrangement.
Heating emergencies — what to do
If you smell gas, don't use any electrical switches, don't light a flame, turn off the gas supply at the meter if it's safe to reach, and call the National Gas Emergency Service on 0800 111 999 before calling a heating engineer. For no heat or hot water without a gas smell, check the boiler pressure and any error code before assuming a full breakdown.
What affects the cost
Cost depends on the type of system (combi vs system vs conventional), whether it's a straightforward swap or a full system change, boiler brand and output size, and property access. Moving a boiler's location, rather than replacing it in place, adds cost because of the extra pipework, flue routing and making good involved.
Why Gas Safe registration is a legal requirement
Anyone installing, servicing or repairing a gas appliance or gas pipework in the UK must by law be on the Gas Safe Register, which replaced CORGI in 2009. This covers boilers, gas fires and gas cookers. Using an unregistered engineer for gas work isn't just risky, it's illegal, and any resulting certificate isn't valid.
Oil-fired boilers, what's different
Oil boilers are common in properties off the mains gas network, need an oil storage tank with its own maintenance and safety considerations, and are serviced by OFTEC-registered engineers rather than Gas Safe (which only covers gas). If you're off-grid, confirm your engineer's OFTEC registration specifically.
Solar thermal (hot water) systems
Solar thermal panels heat water directly (different from solar PV, which generates electricity) and work alongside a conventional boiler or immersion heater as backup for when there isn't enough sun. They need a compatible cylinder with an extra heating coil, so retrofitting to an existing system isn't always straightforward.
Boiler warranties and workmanship guarantees
Manufacturer warranties on new boilers commonly run 5-10 years, but usually require annual servicing by a registered engineer to stay valid — check whether it has to be the same installer or any Gas Safe engineer. This is separate from any workmanship guarantee the engineer offers on their own installation work.