Blocked drains — causes and what a plumber checks
Slow-draining sinks are usually a local blockage (grease, hair, food waste) that a plumber can often clear with rodding or a drain snake. A blockage affecting multiple fixtures at once, or gurgling sounds from other drains, points to something further down the system — sometimes needing a drain camera survey rather than guesswork.
Three steps to hiring the right plumber
First, check they're registered with a WaterSafe scheme (or Gas Safe too, if the job needs it) and ask for the registration number. Second, get a written quote that separates labour from parts. Third, ask what happens if the job uncovers a bigger problem — a good plumber will tell you before continuing, not after.
Boiler pressure and heating faults
Most combi boilers run best between 1 and 1.5 bar of pressure — too low and the heating cuts out, too high and the pressure relief valve can discharge. A plumber checking a heating fault will usually look at pressure, check for trapped air in radiators (bleeding), and check the pump and diverter valve before assuming a full boiler fault.
Red flags in a cheap plumbing quote
A quote significantly below the others is worth questioning before accepting — check it specifies the same quality of parts (a boiler make/model, not just "a boiler"), includes making good after any pipework is exposed, and covers testing before the job is signed off as complete.
What WaterSafe registration means
WaterSafe is the umbrella body for the UK's Approved Contractor Person schemes (including APHC, CIPHE, WIAPS and SNIPEF). A WaterSafe-approved plumber has been assessed on their knowledge of the Water Fittings Regulations, which exist to stop poor installation work or substandard products contaminating the drinking water supply — not just general plumbing competence.
Hard water and your plumbing
In hard water areas, limescale builds up inside pipes, taps, showerheads and boiler heat exchangers over time, gradually reducing efficiency and flow. A plumber working in a hard water area may recommend a water softener or scale inhibitor as part of a boiler installation, particularly for a system that's expected to last 10+ years.
First fix and second fix plumbing
On a new build or extension, "first fix" is running pipework through walls and floors before they're closed up; "second fix" is fitting the visible taps, radiators and appliances once decorating is done. Timing this with other trades on site matters — pipework needs to be pressure-tested before it's covered over, not after.
Aftercare after plumbing work
After a boiler installation or bathroom refit, you should receive a benchmark/commissioning checklist (for a boiler) or a written summary of the work done, which you'll want if you make an insurance claim or sell the property later. Keep it with your household paperwork alongside any appliance warranties.