Do you know where your stopcock is?
Every property has a main stopcock (usually under the kitchen sink, though sometimes in a different location in older or converted properties) that shuts off the water supply. Knowing where it is and checking it turns freely, before you need it in an emergency, is one of the simplest things a homeowner can do.
What a boiler fault code usually means
Modern combi boilers display a fault code when something's wrong rather than just stopping — the exact meaning varies by manufacturer, but common causes behind a "no heat" code include low pressure, a faulty sensor, or an ignition fault. Note the code before calling a plumber; it speeds up diagnosis considerably.
Boiler pressure and heating faults
Most combi boilers run best between 1 and 1.5 bar of pressure — too low and the heating cuts out, too high and the pressure relief valve can discharge. A plumber checking a heating fault will usually look at pressure, check for trapped air in radiators (bleeding), and check the pump and diverter valve before assuming a full boiler fault.
Protecting pipes in cold weather
Pipes in unheated spaces — lofts, garages, outbuildings — are the most common source of a winter burst pipe once temperatures drop below freezing for a sustained period. Lagging exposed pipework and keeping heating on a low constant setting during a cold snap, rather than off, are the two most effective preventive steps.
When plumbing work needs a Gas Safe engineer instead
Plumbers can install and repair most water systems, but any work on a gas appliance or gas pipework — a boiler, a gas fire, a gas hob — is illegal for anyone who isn't on the Gas Safe Register, by law. If a job involves both plumbing and a gas connection (moving a boiler, for example), check whether your plumber is also Gas Safe registered before booking.
How many quotes should you get?
Three is a reasonable number for most plumbing jobs — enough to spot an outlier without asking too many people to visit for a straightforward repair. For a planned job like a bathroom refit, make sure each quote covers the same scope, since a lower price sometimes means less is included, not better value.
Plumbing regulations, FAQ
Do I need a certificate for a new bathroom? There's no single certificate like Part P for electrics, but any work must comply with Water Fittings Regulations, and gas-connected work needs a Gas Safe engineer. Can I do my own plumbing? Straightforward repairs, yes; anything affecting the public water supply (like a new connection) should go through a WaterSafe-approved plumber.
Common plumbing myths, busted
"A dripping tap is just cosmetic" — left long enough it wastes real water and can damage the fitting further. "Any handyman can fit a boiler" — boiler work involving gas connections legally needs a Gas Safe engineer, not just a plumber. "Bleeding a radiator fixes all heating faults" — it only helps with trapped air, not pressure or pump issues.