What affects the cost
Cost depends on the type of system (combi vs system vs conventional), whether it's a straightforward swap or a full system change, boiler brand and output size, and property access. Moving a boiler's location, rather than replacing it in place, adds cost because of the extra pipework, flue routing and making good involved.
Red flags in a cheap heating quote
A quote well below others is worth questioning — check it specifies a named boiler make and model (not just "combi boiler"), includes a powerflush if the system is older, and states the warranty length. No Gas Safe registration number offered unprompted is a clear red flag.
Why some radiators run cold
A radiator cold at the top usually means trapped air (fixed by bleeding); cold at the bottom usually means sludge build-up (may need a powerflush). A radiator that's cold all over while others work fine often points to a closed valve or a balancing issue across the whole system, not a fault with that radiator itself.
What a good heating quote should include
A proper quote should specify the boiler make and model (not just "a combi boiler"), whether a powerflush is included, the warranty length, and what certificate you'll receive on completion. If a quote is missing the boiler model, ask before agreeing.
Does boiler brand matter?
Established UK brands generally have wider parts availability and more Gas Safe engineers familiar with servicing them, which matters for future repairs, not just the initial install. Ask your engineer which brands they work with most, since familiarity affects diagnosis speed on future call-outs too.
What a boiler fault code usually means
Modern boilers display a fault code rather than just stopping — the exact code varies by manufacturer, but common causes include low pressure, a faulty sensor, an ignition fault or condensate pipe freezing in cold weather. Note the code and the boiler make/model before calling; it speeds up diagnosis considerably.
Boiler installation certificates, explained
A new boiler installation legally requires a certificate under the Gas Safety (Installation and Use) Regulations 1998, issued by the Gas Safe registered engineer who did the work. You'll need this when you sell the property, and some insurers ask for it if you make a claim involving the heating system.
Why Gas Safe registration is a legal requirement
Anyone installing, servicing or repairing a gas appliance or gas pipework in the UK must by law be on the Gas Safe Register, which replaced CORGI in 2009. This covers boilers, gas fires and gas cookers. Using an unregistered engineer for gas work isn't just risky, it's illegal, and any resulting certificate isn't valid.