Water meters and leak awareness
An unexplained rise in your water bill, or a water meter that keeps ticking over when nothing's running in the property, is one of the clearest early signs of a hidden leak. Most water companies can help identify whether the leak is on your side of the meter (your responsibility) or theirs.
When plumbing work needs a Gas Safe engineer instead
Plumbers can install and repair most water systems, but any work on a gas appliance or gas pipework — a boiler, a gas fire, a gas hob — is illegal for anyone who isn't on the Gas Safe Register, by law. If a job involves both plumbing and a gas connection (moving a boiler, for example), check whether your plumber is also Gas Safe registered before booking.
Shared water supplies in flats and conversions
In a converted property, check whether your flat has its own independent stopcock and supply, or shares one with other flats via a communal system. A shared supply can mean a repair affects your neighbours too, and sometimes needs freeholder involvement before work starts.
Outside taps and garden plumbing
An outside tap needs its own isolation valve and, in colder areas, either an internal shut-off you can drain down for winter or a proper anti-frost design — a poorly installed one is a common cause of a burst pipe in cold weather. This is separate from the electrical requirements for any pond or irrigation pump also being installed.
What affects the cost
Cost depends on the scope of the job, how accessible the pipework is (under a floor vs behind a wall), whether parts need to be sourced specially, and whether the job is planned or an emergency call-out. A simple tap or valve replacement is usually quick and low-cost; anything requiring pipework to be rerouted, or walls/floors to be opened up, costs more partly because of the making-good work afterwards.
What's involved in a bathroom refit
A full bathroom refit usually means removing the old suite, checking and often replacing the pipework behind it (since it's rarely accessible again once tiled over), first-fix plumbing before tiling, then second-fix (taps, shower, toilet cistern) once the room is finished. Waterproofing (tanking) around a shower area is a step worth confirming is included, not assumed.
How long does plumbing work take?
A tap or valve replacement is usually under an hour. A full bathroom refit commonly takes 5 to 10 working days depending on scope, plus time for tiling and decorating that isn't part of the plumbing work itself. A boiler swap is typically a one-day job if it's a straightforward like-for-like replacement.
What a boiler fault code usually means
Modern combi boilers display a fault code when something's wrong rather than just stopping — the exact meaning varies by manufacturer, but common causes behind a "no heat" code include low pressure, a faulty sensor, or an ignition fault. Note the code before calling a plumber; it speeds up diagnosis considerably.