Common plumbing myths, busted
"A dripping tap is just cosmetic" — left long enough it wastes real water and can damage the fitting further. "Any handyman can fit a boiler" — boiler work involving gas connections legally needs a Gas Safe engineer, not just a plumber. "Bleeding a radiator fixes all heating faults" — it only helps with trapped air, not pressure or pump issues.
Protecting pipes in cold weather
Pipes in unheated spaces — lofts, garages, outbuildings — are the most common source of a winter burst pipe once temperatures drop below freezing for a sustained period. Lagging exposed pipework and keeping heating on a low constant setting during a cold snap, rather than off, are the two most effective preventive steps.
Copper vs plastic pipework
Copper pipework is the traditional standard and suits exposed runs; plastic (PEX/push-fit) pipework is faster to install and commonly used for pipework buried in walls or floors where copper joints would be harder to check later. Most plumbers use a mix depending on the specific run, not one material throughout.
How many quotes should you get?
Three is a reasonable number for most plumbing jobs — enough to spot an outlier without asking too many people to visit for a straightforward repair. For a planned job like a bathroom refit, make sure each quote covers the same scope, since a lower price sometimes means less is included, not better value.
Background checks and identity verification
Before booking, it's worth checking a plumber's trading history and identity, not just their registration — a landline or verifiable business address and reviews referencing specific jobs are stronger signals than a mobile number and a van sign alone.
Low water pressure — common causes
Low pressure can come from a partially closed stopcock, a fault with the water company's supply, scale build-up in old pipework, or (for a shower specifically) the type of shower valve fitted. A plumber can usually diagnose which of these it is by checking pressure at more than one fixture, rather than assuming it's the mains supply.
When plumbing work needs a Gas Safe engineer instead
Plumbers can install and repair most water systems, but any work on a gas appliance or gas pipework — a boiler, a gas fire, a gas hob — is illegal for anyone who isn't on the Gas Safe Register, by law. If a job involves both plumbing and a gas connection (moving a boiler, for example), check whether your plumber is also Gas Safe registered before booking.
What's involved in a bathroom refit
A full bathroom refit usually means removing the old suite, checking and often replacing the pipework behind it (since it's rarely accessible again once tiled over), first-fix plumbing before tiling, then second-fix (taps, shower, toilet cistern) once the room is finished. Waterproofing (tanking) around a shower area is a step worth confirming is included, not assumed.