First fix and second fix plumbing
On a new build or extension, "first fix" is running pipework through walls and floors before they're closed up; "second fix" is fitting the visible taps, radiators and appliances once decorating is done. Timing this with other trades on site matters — pipework needs to be pressure-tested before it's covered over, not after.
Heat pumps and eco-friendly heating options
Some plumbers also work on or alongside heat pump installations, though this is often a joint job with a heating engineer for the heat pump unit itself. If you're considering moving away from a gas boiler, it's worth asking whether your plumber does this work directly or partners with someone who does.
Protecting pipes in cold weather
Pipes in unheated spaces — lofts, garages, outbuildings — are the most common source of a winter burst pipe once temperatures drop below freezing for a sustained period. Lagging exposed pipework and keeping heating on a low constant setting during a cold snap, rather than off, are the two most effective preventive steps.
Combi vs system vs conventional boilers
A combi boiler heats water on demand with no separate tank, suits smaller properties with one bathroom. A system boiler uses a hot water cylinder but no cold water tank, better for higher demand. A conventional (regular) boiler uses both a cylinder and a tank, common in older properties and useful where mains pressure is poor.
What a boiler fault code usually means
Modern combi boilers display a fault code when something's wrong rather than just stopping — the exact meaning varies by manufacturer, but common causes behind a "no heat" code include low pressure, a faulty sensor, or an ignition fault. Note the code before calling a plumber; it speeds up diagnosis considerably.
Plumbing emergencies — what to do first
For a burst pipe or major leak, turn off the water at the stopcock (usually under the kitchen sink or where the supply enters the property) before calling anyone — this limits water damage while you wait. For no hot water or heating, check the boiler pressure gauge first; a common cause is low pressure, which some homeowners can safely top up themselves via the filling loop.
Hard water and your plumbing
In hard water areas, limescale builds up inside pipes, taps, showerheads and boiler heat exchangers over time, gradually reducing efficiency and flow. A plumber working in a hard water area may recommend a water softener or scale inhibitor as part of a boiler installation, particularly for a system that's expected to last 10+ years.
Plumbing responsibilities for landlords
Landlords are responsible for keeping water and heating systems in safe working order, and if there's a gas boiler, a valid annual Gas Safety Certificate is a legal requirement, not optional. A burst pipe or heating failure in a rented property is generally treated as an emergency repair the landlord must address promptly.