What a boiler fault code usually means
Modern combi boilers display a fault code when something's wrong rather than just stopping — the exact meaning varies by manufacturer, but common causes behind a "no heat" code include low pressure, a faulty sensor, or an ignition fault. Note the code before calling a plumber; it speeds up diagnosis considerably.
Plumbing emergencies — what to do first
For a burst pipe or major leak, turn off the water at the stopcock (usually under the kitchen sink or where the supply enters the property) before calling anyone — this limits water damage while you wait. For no hot water or heating, check the boiler pressure gauge first; a common cause is low pressure, which some homeowners can safely top up themselves via the filling loop.
Heat pumps and eco-friendly heating options
Some plumbers also work on or alongside heat pump installations, though this is often a joint job with a heating engineer for the heat pump unit itself. If you're considering moving away from a gas boiler, it's worth asking whether your plumber does this work directly or partners with someone who does.
What affects the cost
Cost depends on the scope of the job, how accessible the pipework is (under a floor vs behind a wall), whether parts need to be sourced specially, and whether the job is planned or an emergency call-out. A simple tap or valve replacement is usually quick and low-cost; anything requiring pipework to be rerouted, or walls/floors to be opened up, costs more partly because of the making-good work afterwards.
What is a power flush and do you need one?
A power flush clears sludge and debris from a central heating system's radiators and pipework using a pumped chemical flush — usually recommended if radiators are cold at the bottom, or before installing a new boiler onto an older system, so the new boiler isn't immediately clogged by old sludge.
When plumbing work needs a Gas Safe engineer instead
Plumbers can install and repair most water systems, but any work on a gas appliance or gas pipework — a boiler, a gas fire, a gas hob — is illegal for anyone who isn't on the Gas Safe Register, by law. If a job involves both plumbing and a gas connection (moving a boiler, for example), check whether your plumber is also Gas Safe registered before booking.
Plumbing responsibilities for landlords
Landlords are responsible for keeping water and heating systems in safe working order, and if there's a gas boiler, a valid annual Gas Safety Certificate is a legal requirement, not optional. A burst pipe or heating failure in a rented property is generally treated as an emergency repair the landlord must address promptly.
Connecting new kitchen appliances
A new dishwasher or washing machine needs its own isolation valve and a suitable waste connection — if you're changing from an old appliance in a different position, this sometimes means new pipework rather than just reconnecting to the old point.